Due to the perishable nature of our products, purchases are non-refundable. However, if you opt-in to Route Package Insurance to your order, your package will be protected from loss, damage, or theft. 
Have a question? Reach out to talk@cappellos.com. Plus, you will get shipping notifications that give you real-time status updates on any delivery! Connect Route to any email account, and magically watch your orders make their way to your doorstep.